We offer delivery services to customers within 20 miles of our restaurant location.
Currently, we only deliver within Pune city.
We do not ship internationally, and delivery is limited to specific regions as defined by local delivery services.
Delivery Time
Orders will typically be delivered within 30-60 minutes after confirmation, depending on distance and volume.
Delivery times may vary based on traffic, weather, or order volume, and we will notify you of any significant delays.
If you have a specific delivery time request, please contact us directly before placing your order, and we will do our best to accommodate your needs.
Shipping Costs
Delivery fees vary depending on the distance from our restaurant and order size. The delivery charge will be displayed during checkout.
Any applicable taxes or service charges will be added to your order at checkout.
Order Confirmation
Once your order is received, you will receive an order confirmation via email or SMS.
If there are any issues or changes with your order (e.g., menu item unavailable, delay), we will contact you as soon as possible.
Delivery Method
We use trusted third-party delivery services, such as Zomato, Swiggy, In-house drivers.
If you are picking up your order, please follow the instructions provided in your confirmation email or SMS to collect your meal at our restaurant location.
Packaging
All orders are carefully packed to ensure food arrives in the best possible condition. We use sustainable and eco-friendly packaging materials whenever possible.
For hot food orders, we make every effort to ensure your meal stays hot during transport. However, we cannot guarantee the exact temperature at delivery.
Order Modifications
Once an order is placed and payment is confirmed, it may not be possible to modify or cancel the order.
If you need to make changes to your order, please contact us immediately. We will make reasonable efforts to accommodate your request, but changes are not always guaranteed once the order is confirmed and sent for preparation.
Undelivered or Missing Items
If your order is incomplete or any items are missing, please contact us within 30 minutes of delivery. We will do our best to resolve the issue, including sending missing items or issuing a refund if necessary.
We are not responsible for orders delivered to an incorrect address if the wrong information was provided during checkout.